Home Deliveries 2 U
VKR Logistics has specialised in Home Delivery since opening its doors back in 2004. Home deliveries 2 u operates under the VKR Logistics umbrella and we now have a team of fully trained staff who have vast knowledge and understanding of the Home Delivery sector. Taking deliveries in Direct from Manufacturers, collecting direct from Retailers what ever your requirements we can cater for any request or specification. Now operating as the Home Deliveries 2 u division our 2 man home delivery service is now even more committed to providing a competitive and experienced service.
2 Man Home Delivery Staff
We ensure that all our drivers are rigorously selected and that they are fully trained in health & safety and manual handling by the Chartered Institute of Environmental Health. They also undergo a full company induction to ensure that their customer service skills are of the highest standard. This is very important as our staff can be the face of your company.
Our fleet of vehicles our all brand new Mercedes Luton type vehicles, we believe in using these vehicles as they are big enough to take good volume but small enough to get to the varied types of locations.
We will call your customer to book in their delivery giving them an am/pm and 2-3 hr time window. We can also call from the vehicle on the day of delivery up to an hour before to minimise the disruption to your customer. All booking in is carried out no later than 2 working days before delivery, often these calls are between 4-2 days prior to delivery. All of our office admin support are trained in customer service and have full experience with booking in. In situations where we can not get hold of your customer by phone we will contact by either SMS, Email, or posted letter to ensure customer is informed prior to delivery.
2 man Delivery
All our deliveries are 2 man Room of choice, and are carried out by fully trained crews who have great knowledge and experience in delivering home furnishings. We have a fantastic delivery completed record. And we are currently operating to a successful delivery completion rate of around 98%. Do not be fooled by imitation websites offering these figures. All our figures are backed up and fully supported by any of our current clients (reference on request).
To provide the best service possible, we can track our vehicles’ location and progress. Not only does this allow us to solve any problems as they arise but also adds to the security placed on your stock.
Proof Of Delivery Documentation
We are able to use your Delivery Notes or automatically print our own from data supplied by you. All POD’s are fully debriefed and reports can be sent on request.
All our delivery drivers and drivers Mates are provided with a full company uniform which incorporates our company Logo.